By using our website or purchasing from TufinMama, you agree to the following terms and conditions.

1. Orders & Payments

• All orders must be paid in full before processing.
• Payments are processed securely through trusted providers (Paystack).
• Prices listed on the website are final unless otherwise stated.

2. Shipping & Delivery

• Orders are shipped within the stated timeframe at checkout.
• Delivery times may vary depending on location and courier service.
• Customers are responsible for providing accurate shipping details.

3. Returns & Refunds

• For hygiene and safety, we cannot accept returns of used or opened postpartum products.
• If an item is damaged or incorrect, contact us within 5days of delivery at care@tufinmama.com for a replacement or store credit.
• Refunds (if applicable) are processed back to the original payment method.

4. Product Use & Safety

• Our products are designed to support postpartum recovery, but they are not a substitute for professional medical advice.
• Customers should always consult their healthcare provider before using recovery aids like belly wraps or thongs.
• TufinMama is not liable for misuse of products.

5. Intellectual Property

• All content on this website (logos, images, descriptions) belongs to TufinMama and may not be copied without permission.

6. Affiliates & Partnerships

• Affiliates, distributors, influencers, and partners must comply with TufinMama’s brand guidelines.
• Unauthorized resale or misrepresentation of our products is prohibited.

7. Limitation of Liability

• We work hard to ensure your order arrives on time and in good condition. However, delays or issues caused by couriers delays, customs processes, weather, unforeseen events or other factors beyond our control are not our responsibility.
• While we are not legally responsible for such third-party delays or circumstances, please be assured that our customer care team will always support you with tracking updates and assistance to resolve any issues quickly.           
• Our products are designed for postpartum support, but every recovery is unique. Please follow your doctor’s advice when using them. TufinMama cannot be held liable for misuse or use against medical guidance.

8. Contact Us

• For support, partnerships, or customer service:

📧 Email: support@tufinmama.com